
ServiceNow Application Developer
4 days ago
Our team seeks an experienced developer to create and optimize IT service management workflows in alignment with business requirements.
The ideal candidate should have a strong background in ITSM, Discovery, and scripting modules of ServiceNow, with a minimum of 3 years of hands-on experience in ServiceNow development.
- Implement efficient Incident, Problem, Change, and Service Request Management workflows
- Configure and update Discovery schedules, monitor daily runs for errors, and troubleshoot issues to ensure reliable CI identification and population
- Enhance Discovery probes and patterns to support complex infrastructure and cloud environments
- Continuously improve the ServiceNow platform through iterative enhancements, user feedback incorporation, and performance tuning
- Customize form layouts, fields, and user interfaces to support data consistency and usability across modules
- Develop and maintain robust REST/SOAP API integrations with external systems
- Manage Scheduled Jobs, Script Includes, Business Rules, and automation scripts for operational efficiency
- Design and publish reports and dashboards to support performance tracking and operational transparency
- Troubleshoot platform issues using advanced scripting skills and resolve defects promptly
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