Guest Relations Hospitality Ambassador

2 days ago


Hyderabad, Telangana, India SWANOTEL Hotel Full time

**Job Title:** Guest Relations Executive

**Location:** Hyderabad

At SWANOTEL Hotel, we are seeking a highly skilled and experienced Guest Relations Executive to join our team.

The estimated salary for this role is ₹800,000 - ₹1,200,000 per annum, depending on experience.

**Job Description:

Company Overview:

SWANOTEL Hotel is a premier hotel in Hyderabad, committed to providing exceptional guest experiences.

We take pride in our warm hospitality, luxurious amenities, and world-class services.

As a Guest Relations Executive, you will be the face of our hotel, responsible for managing guest inquiries, reservations, and sales calls to ensure unparalleled customer satisfaction.

Required Skills and Qualifications:
  • Excellent communication and interpersonal skills
  • Proven customer service experience
  • Ability to multitask and work in a fast-paced environment
  • Attention to detail and problem-solving skills
  • Proficiency in multiple languages is a plus. English is compulsory.

For this role, you should have at least 3 years of experience in customer-facing roles, preferably in the hospitality industry.

Benefits:

As a valued member of our team, you will enjoy a range of benefits, including competitive salary, performance-based bonuses, and opportunities for career growth and development.

Our comprehensive benefits package also includes medical insurance, retirement planning, and access to our employee assistance program.

Others:

At SWANOTEL Hotel, we value our employees' well-being and recognize their contributions to our success.

We offer flexible working hours, paid time off, and opportunities for professional development to support your career goals.



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