Guest Services Coordinator

8 hours ago


Hyderabad, Telangana, India Le Pino Full time

About Le Pino

We are a unique hospitality resort seeking an experienced guest services professional to join our team.

Job Overview

This is a full-time role for a Front Desk Receptionist at Le Pino in Hyderabad. The successful candidate will be responsible for managing the front desk, greeting and assisting guests, answering calls, handling inquiries, and providing administrative support.

Key Responsibilities:

  • Greet and assist guests, respond to phone calls and handle inquiries in a timely and courteous manner.
  • Manage the front desk, including checking guests in and out, handling room assignments, and resolving any issues that may arise.
  • Provide excellent customer service, responding to guest requests and concerns in a prompt and professional manner.
  • Work collaboratively with other departments to ensure seamless operations and exceptional guest experience.
  • Maintain accurate records, complete tasks efficiently, and adhere to company policies and procedures.

Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office suite.
  • Organizational and multitasking abilities.
  • Customer service experience is highly desirable.
  • Attention to detail and problem-solving skills.

What We Offer

A competitive salary of approximately ₹250,000 - ₹300,000 per annum, depending on experience and qualifications, plus opportunities for career growth and development in a dynamic and supportive environment.



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