Customer Experience Ambassador

3 days ago


Hyderabad, Telangana, India Gamut HR Solutions Full time

Located in Hyderabad, Gamut HR Solutions is an innovative staffing agency dedicated to providing exceptional service.

Job Title: Customer Experience Ambassador

Salary: ₹ 6-8 Lakhs per annum (based on industry standards and location)

About Us:

Gamut HR Solutions is a dynamic company with a team of 2-10 employees. Our headquarters are based in Hyderabad.

Job Overview:

This full-time position requires 1-3 years of experience and is located in Hyderabad, Telangana, India.

Key Responsibilities:

  • Build strong relationships with guests to enhance their experience
  • Address guest inquiries and concerns in a timely and professional manner
  • Coordinate guest services to ensure a seamless experience
  • Implement guest feedback to improve services and satisfaction
  • Collaborate with internal teams to provide excellent guest service

Requirements:

  • Excellent communication and interpersonal skills
  • Customer-focused with a strong attention to detail
  • Able to multitask and prioritize tasks effectively
  • Prior experience in customer service or hospitality industry is beneficial
  • Proficient in MS Office suite and CRM software


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