
Communication Insights Specialist
8 hours ago
This role is crucial in assessing the effectiveness of our internal communications efforts and providing data-driven insights to improve engagement and information flow within the organization.
Key Responsibilities:- Strategy Development and Implementation
- Develop and implement a comprehensive internal communication measurement strategy
- Stay current with industry best practices in communication measurement and analytics
- Research and Data Collection
- Design and conduct surveys, focus groups, and other research methods
- Analyze data from multiple sources, including engagement surveys, intranet, and email
- Data Analysis and Visualization
- Create and maintain dashboards to track key performance indicators (KPIs) for internal communications
- Analyze data to identify trends and patterns
- Provide regular reports and presentations on communication effectiveness
- Strategic Recommendations
- Collaborate with internal communications team to develop data-driven recommendations
- Inform strategic communication decisions based on data insights
- Tool Evaluation and Implementation
- Evaluate and recommend tools and technologies to enhance measurement capabilities
- The ideal candidate should possess at least 5 years of experience in data analysis, preferably in a communications or HR setting or PR Agencies
- Bachelor's degree in Research, Business Analytics, Statistics, or related field
- Strong analytical skills with proficiency in data visualization tools (Tableau, Power BI)
- Experience with survey design and analysis, proficiency in ML a plus (Python)
- Excellent knowledge of statistical analysis and research methodologies
- Proficiency in Excel and data manipulation techniques
- Strong written and verbal communication skills
- Ability to translate complex data into actionable insights
- Experience with internal communications platforms and tools is a plus
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