
IT Operations Lead
2 days ago
We are seeking a highly skilled and experienced individual to lead our IT infrastructure operations as a Senior System Administrator. This is a unique opportunity for a professional with expertise in Microsoft 365, Azure, SharePoint, Power BI, and workflow automation to join our team and drive the development of our technical capabilities.
Key Responsibilities:- Windows & Infrastructure Administration:
- Manage, configure, and troubleshoot Windows Server environments (AD, DNS, DHCP, Group Policy, File/Print services).
- Maintain virtualized environments (Hyper-V, VMware, or Azure Virtual Desktop).
- Perform patch management, upgrades, and system performance optimization.
- Implement backup, disaster recovery, and high-availability strategies.
- Microsoft 365 & Azure Administration:
- Administer O365 tenant services including Exchange Online, Teams, OneDrive, and SharePoint Online.
- Manage Azure AD, Conditional Access Policies, Security & Compliance Center.
- Configure and maintain Intune MDM/MAM for endpoint security and compliance.
- Support hybrid environments (on-premises AD + Azure AD Connect).
- SharePoint & Power Platform:
- Administer and support SharePoint Online/On-Prem, including site collections, permissions, and workflows.
- Design, implement, and maintain Power Automate (Flow) solutions for business process automation.
- Develop Power BI dashboards and reports integrating data from multiple sources.
- Collaborate with stakeholders to optimize collaboration and reporting platforms.
- Migration Projects:
- Lead and execute migrations to O365, SharePoint Online, and Azure.
- Perform email and data migrations (Exchange, PST, file shares, SharePoint, legacy systems).
- Ensure minimal downtime and data integrity during migration processes.
- Security & Compliance:
- Implement identity and access management (IAM) best practices.
- Monitor and respond to security alerts and incidents across O365/Azure.
- Ensure compliance with regulatory standards (ISO, SOC2, HIPAA, etc.).
- Support & Mentorship:
- Provide expert support for escalated incidents and problem management.
- Create documentation, SOPs, and runbooks for IT operations.
- Mentor and guide engineers in troubleshooting and best practices.
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