Operations Manager Senior
1 day ago
We are seeking a seasoned Operations Manager to lead our team in New York, USA. As an Operations Manager Senior, you will oversee and guide a team of Operations Associates to maximize their potential.
The role involves taking full ownership of a designated area within the supply chain, including project management and cross-functional requests. You will plan and allocate headcount to ensure efficient team structure and future readiness.
Responsibilities:
- Manage effective communication channels with vendors and customers.
- Handle team escalations and resolve any logistical challenges promptly.
- Set, track, and analyze team performance metrics to drive continuous improvement.
- Ensure that all operational and strategic goals are consistently achieved.
- Collaborate closely with the Associate Director of Operations for alignment and support.
You will also conduct regular one-on-one meetings with direct reports to provide feedback and support development. Lead initiatives to enhance processes, making the supply chain more resilient and scalable.
Requirements:
- Bachelor's or Master's degree in Operations Management, Business Administration, or a related field.
- 5+ years of experience in operations and supply chain management, with a minimum of 2 years in a managerial role.
- Proven ability to make independent decisions and work autonomously.
- Skilled in negotiating and achieving positive outcomes.
Benefits:
- Permanent Work From Home working environment.
- Health insurance.
- Opportunity to work in a great culture.
Estimated Salary: INR 12-18 LPA. Location: Remote. Time: 6:30 PM to 3:30 AM IST (Monday - Friday). We offer a competitive salary package commensurate with your qualifications and experience.
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