Senior Operations Manager
2 days ago
Job Summary:
We are seeking a highly skilled Senior Operations Manager to join our team at Elements HR Services Pvt Ltd. This role will be responsible for overseeing the day-to-day operations of the mortgage underwriting department, ensuring that all processes are running smoothly and efficiently.
About the Role:
This is an exciting opportunity for a seasoned professional to take on a leadership role and drive business growth through effective operational management. As a Senior Operations Manager, you will be responsible for managing a team of underwriters and supporting business areas with day-to-day processing, reviewing, reporting, trading, and issue resolution.
Key Responsibilities:
- Manage a team of underwriters to ensure timely and accurate loan processing
- Support business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution
- Collaborate with teams across the bank to align and integrate operational processes
- Identify areas for improvement and provide recommendations in operational processes
- Develop and implement operational procedures and controls to mitigate risks and maintain operational efficiency
- Communicate complex information to stakeholders
- Influence or convince stakeholders to achieve outcomes
Requirements:
- Strong team management experience
- Expertise in reconciliation and Six Sigma principles
- Proficiency in Mortgage Underwriting, Credit Lending operations, and credit analysis
- Excellent communication and interpersonal skills
What We Offer:
We offer a competitive salary of $120,000 - $150,000 per year, depending on experience. In addition to a comprehensive benefits package, we also offer opportunities for career growth and development.
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