Senior Retail Operations Manager

14 hours ago


India Uni Seoul Full time
Overview

Uni Seoul, a Korean-inspired lifestyle store in Nashik, seeks an experienced Senior Retail Operations Manager to oversee daily operations and drive sales. The ideal candidate will possess excellent customer service skills, effective communication, and strong problem-solving abilities.

About the Role

This is a full-time on-site position responsible for managing staff, ensuring customer satisfaction, enforcing store policies, and optimizing retail processes. Key qualifications include:

  • Excellent Customer Satisfaction and Service skills
  • Prior experience in retail or customer-facing roles
  • Knowledge of inventory management and sales strategies

The successful candidate will be responsible for transforming the ordinary into extraordinary and contributing to Uni Seoul's innovative and elegant journey.

Key Responsibilities

The Senior Retail Operations Manager will:

  • Oversee daily store operations, including staff management and customer service
  • Develop and implement effective inventory management and sales strategies
  • Maintain high standards of customer satisfaction and store appearance
  • Collaborate with the team to optimize retail processes and drive sales
Requirements

To succeed in this role, candidates should have:

  • A minimum of 3 years' experience in retail or customer-facing roles
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail

The estimated salary range for this position is ₹45,000 - ₹60,000 per month, depending on experience. This compensation package includes opportunities for professional growth and development within a dynamic and innovative organization.



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