Security Managed Services Engineer

6 days ago


Chennai, Tamil Nadu, India NTT Full time

About the Role

The Security Managed Services Engineer is a key member of our team, responsible for providing a managed service to clients to ensure the security and integrity of their Firewall infrastructure. This involves proactively identifying, investigating, and routing incidents to the correct resolver group, ensuring zero missed service level agreement (SLA) conditions.

Key Responsibilities

  • Firewall Policy Management and Optimization
  • Review and approval of Firewall change requests based on security standards
  • Monitoring network security devices for potential outages and communicating with vendors as needed
  • Analyzing triggered alarms in NIPS/ATP and reporting to clients
  • Daily ticket management and incident handling
  • Firewall policy security rating maintenance above 95%
  • Performing version upgrades, patch updates, and SOC device restoration

About NTT DATA

NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We invest over $3.6 billion annually in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in over 50 countries and a robust partner ecosystem.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.



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