
Operations Manager Collections
1 day ago
A dynamic and detail-oriented professional is required to oversee the collections team and ensure timely collection of receivables.
- Oversee the day-to-day operations of the collections team to guarantee that all tasks are performed in a timely manner.
- Develop, implement and maintain effective collection strategies to minimize overdue accounts.
- Monitor aging reports to identify areas requiring priority attention and allocate resources accordingly.
- Communicate with customers regarding payment arrangements, negotiate settlements and provide resolutions.
- Analyze delinquent accounts and recommend appropriate actions to prevent further escalation.
- Prepare regular reports on collection performance and trends to inform business decisions.
- Coordinate with other departments to resolve billing and payment discrepancies, ensuring compliance with company policies and regulations.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven track record of successfully managing teams and achieving targets.
- Familiarity with financial software and systems, including credit management tools.
- Knowledge of relevant laws and regulations governing debt collection.
As a key member of our collections team, you will have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.
The successful candidate will be motivated, organized and able to work effectively in a fast-paced environment. If you are a driven and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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