
Senior Customer Support Manager
3 days ago
We are seeking an experienced customer support leader to oversee our global customer support operation.
The ideal candidate will have a strong background in customer support and experience managing large-scale enterprise accounts, preferably across multiple regions.
Responsibilities include:
- Leading high-performing teams across geographies to deliver exceptional client satisfaction and ticket resolution
- Managing L1/L2 teams to drive escalation resolution and platform issue troubleshooting
- Building and implementing support SLAs, SOPs, and QA metrics to measure performance
- Driving continuous improvement initiatives to enhance customer retention and loyalty
- Owning customer engagement through proactive support strategies
The successful candidate will possess excellent communication and escalation management skills, as well as strong KPI management and data analytics skills.
A hospitality SaaS background is highly desirable but not essential.
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Senior Customer Support Manager
1 week ago
Thrissur, Kerala, India beBeeCustomerSupport Full time ₹ 15,00,000 - ₹ 24,00,000Job DescriptionWe are seeking a proactive and experienced Team Lead to manage our blended process. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics...
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Senior CQV Trainer
6 days ago
Thrissur, Kerala, India Tek Support Full timeJob Title: Senior CQV Trainer (Remote)Location: Remote Employment type: Part-timeJob Summary:We are seeking a highly experienced Senior CQV Engineer Trainer with over 10 years of proven expertise in Commissioning, Qualification, and Validation activities across the pharmaceutical and medical device sectors. The ideal candidate will support global CQV...
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Sales Manager
7 days ago
Thrissur, Kerala, India Vedaanta Senior Living Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are hiringVedaanta Senior Living Pvt Ltd is looking for a Sales Manager to lead our Guruvayur project.Key Responsibilities:• Drive sales for premium retirement community homes• Build and manage client relationships• Meet and exceed sales targetsRequirements:• Experience in real estate sales (residential preferred)• Strong communication and...
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International Customer Support Professional
2 weeks ago
Thrissur, Kerala, India beBeeCustomerService Full time ₹ 4,60,000 - ₹ 6,20,000Job SummaryWe are seeking a highly skilled and professional individual to join our customer support team as a Senior Customer Service Representative.This role involves working with customers in Ontario, Canada, providing exceptional service via phone, email, or chat, and helping them with order queries and issue resolution.Key RequirementsExceptional...
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Senior Supplier Quality Engineer
1 week ago
Thrissur, Kerala, India Tek Support Full timeJob Title: Senior Supplier Quality Location: Bengaluru, Karnataka, IndiaEmployment type: Part-timeJob Summary:We are seeking an experienced Supplier Quality Professional Trainer with 10+ years of expertise in managing supplier quality assurance, supplier development, and compliance in regulated industries (pharmaceutical, biotech, or medical devices). The...
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Customer Support Executive
6 days ago
Thrissur, Kerala, India Atrangi Studio Full timeCompany DescriptionAtrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India.Website: www.atrangistudio.comInstagram: https://www.instagram.com/atrangistudio/Location: Gurugram, Delhi NCR, IndiaTime: 10 am-6:30 pmExperience:...
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Customer Support Professional
6 days ago
Thrissur, Kerala, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 40,00,000Job Summary:We are seeking a highly skilled and detail-oriented professional to handle customer inquiries and resolve issues with professionalism and empathy.Key Responsibilities:Manage customer queries from initiation to resolution, ensuring timely and effective solutionsMaintain accurate records of customer interactions, feedback, and issuesCollaborate...
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Customer Support Specialist
2 weeks ago
Thrissur, Kerala, India beBeeSupport Full time ₹ 40,00,000 - ₹ 60,00,000Job DescriptionWe seek a dedicated Support Associate to fill this position.The ideal candidate will have excellent English communication skills, both written and spoken. A minimum of 1-2 years of proven experience in customer support is required.Key Responsibilities:Respond promptly and effectively to student inquiries through various channels.Provide...
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Customer Support Specialist
2 weeks ago
Thrissur, Kerala, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000Job Title: Customer Support AssociateAbout the Role:We are seeking a skilled and customer-focused individual to provide exceptional support to our customers.Respond to inbound and outbound customer inquiries in a timely and professional manner.Resolve customer complaints and issues promptly, ensuring a positive experience.Process and manage customer orders...
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Customer Support Specialist
4 days ago
Thrissur, Kerala, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 14,30,000Key roles in customer support require technical expertise, strong communication skills, and a passion for technology. As a Technical Support Engineer, you will play a pivotal part in ensuring timely and high-quality incident resolution, focusing on root cause analysis, prevention, and knowledge transfer.ResponsibilitiesDeliver prompt and efficient incident...