
Customer Relationship Strategist
2 days ago
About Our Team:
We are a dynamic group of professionals dedicated to building strong relationships with our loyal customer base.
As an Assistant Manager, you will play a key role in strengthening our ties with customers through effective customer lifecycle management, personalization, loyalty, and repeat purchase growth across digital channels.
Key Responsibilities:
- Design and execute customer retention journeys: onboarding, engagement, repeat, cross-sell, win-back, and churn prevention.
- Increase Repeat Purchase Rate, AOV, and CLV through targeted CRM strategies.
- Segment customers using RFM (Recency, Frequency, Monetary) and behavioral cohorts.
Campaign & Channel Management
- Own CRM campaigns across Email, SMS, WhatsApp, and Push Notifications with sharp personalization.
- Collaborate with performance marketing and creative teams to craft high-converting retention campaigns.
- Ensure consistent brand voice, empathy, and care in all CRM communications.
Loyalty & Retention Programs
- Strengthen our Loyalty Program – driving sign-ups, redemptions, and customer delight.
- Develop VIP & Subscriber Programs to improve LTV.
- Partner with CX teams to ensure issue resolution translates into retention opportunities.
Data, Analytics & Reporting
- Track key retention metrics: Repeat Rate, Churn %, LTV, CAC:CLV ratio, ROAS on retention.
- Run A/B tests to optimize messaging, cadence, and offers.
- Build weekly dashboards and insights for leadership.
Tools & Technology
- Manage CRM/automation tools like Klaviyo, WebEngage, MoEngage, Clevertap, Shopify CRM integrations.
- Drive data hygiene, personalization logic, and automation workflows.
- Explore AI-driven segmentation and predictive churn tools.
Why Join Us?
Opportunity to scale a high-growth D2C brand trusted by millions.
Work in a fast-paced, entrepreneurial environment where ideas are valued.
Be part of a purpose-led, sustainable brand shaping the future of clean beauty.
Growth path into CRM & Retention leadership roles.
-
Customer Relationship Management Executive
3 days ago
Kota, Rajasthan, India beBeeCRM Full time ₹ 50,00,000 - ₹ 80,00,000Customer Relationship Management ExecutiveWe are seeking an experienced and skilled Customer Relationship Management Executive to join our team. The ideal candidate will have a proven track record of success in managing customer relationships, driving sales growth, and improving customer satisfaction.The CRM Executive will be responsible for:Building and...
-
Marketing Strategist
2 days ago
Kota, Rajasthan, India beBeeInfluencer Full time ₹ 60,00,000 - ₹ 1,50,00,000Marketing Strategist PositionWe are seeking a highly skilled Marketing Strategist to develop and execute effective influencer marketing campaigns. This role will play a critical part in driving business growth through strategic partnerships with influencers, content creators, and celebrities.Key Responsibilities:Design and implement influencer marketing...
-
Content Strategist
2 days ago
Kota, Rajasthan, India beBeeContent Full time ₹ 12,00,000 - ₹ 18,00,000Content Strategist JobWe're seeking an accomplished content strategist to drive narrative impact across multiple channels.About the Role:Develop compelling content that aligns with business objectives and resonates with diverse audiences.Cultivate relationships with stakeholders to integrate their needs into cohesive storytelling.Stay ahead of industry...
-
Paid Media Strategist
5 days ago
Kota, Rajasthan, India beBeeMarketing Full time ₹ 80,00,000 - ₹ 1,00,00,000Paid Media StrategistA challenging and exciting opportunity for a results-driven professional with a passion for paid media and affiliate marketing.Key Responsibilities:Develop and execute comprehensive paid media strategies across multiple platforms.Manage affiliate marketing programs, including partner sourcing and relationship building.Ensure optimal...
-
Customer Solution Strategist
11 hours ago
Kota, Rajasthan, India beBeeGrowth Full time ₹ 1,30,81,218 - ₹ 2,04,11,999Growth consultants are instrumental in ensuring the successful deployment of solutions for clients. They serve as strategic partners, working closely with client stakeholders and internal teams to understand business objectives, design tailored implementation strategies, and drive end-to-end execution.Key responsibilities include developing and maintaining...
-
Tender Strategist
2 days ago
Kota, Rajasthan, India beBeeCompliance Full time ₹ 8,00,000 - ₹ 15,00,000Job Title: Tender StrategistKey Responsibilities:Draft and execute technical and commercial bid documents in accordance with specifications.Manage digital signature registrations and catalog uploads on the Government E-Marketplace (GeM) portal.Coordinate tender documentation, pre-bid amendments, and compliance reviews to ensure seamless execution.Build...
-
Customer Relationship Manager
4 days ago
Kota, Rajasthan, India beBeeCustomerService Full time US$ 40,000 - US$ 50,000Job Title: Customer Accounts SpecialistSkill in account management and customer serviceExcellent communication and negotiation skillsAdvanced knowledge of Microsoft Excel softwareThis position involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues. You will also track follow-ups,...
-
Client Relationship Manager
2 days ago
Kota, Rajasthan, India beBeeRelationship Full time ₹ 60,00,000 - ₹ 1,20,00,000Client Relationship ManagerWe are seeking a skilled Client Relationship Manager to join our team.Job Description:The ideal candidate will be responsible for managing and nurturing relationships with clients, addressing customer inquiries, providing high-quality customer service, and facilitating communications between the company and its clients.Key...
-
Senior Marketing Strategist Position
2 days ago
Kota, Rajasthan, India beBeeGrowth Full time ₹ 12,00,000 - ₹ 15,00,000Marketing Growth StrategistThis role involves creating and executing marketing strategies to drive business growth. The successful candidate will be responsible for analyzing campaign performance, optimizing marketing efforts, and ensuring achievement of sales goals.Main Responsibilities:Market Planning and Market Research: Develop and implement effective...
-
Key Performance Management Strategist
3 days ago
Kota, Rajasthan, India beBeePerformance Full time ₹ 25,00,000 - ₹ 38,00,000Job Title:Key Performance Management StrategistCompany Overview:Our organization specializes in end-to-end employee lifecycle management, providing exceptional services in recruitment, payroll processing, performance management, and policy formation tailored to business needs.We are seeking an experienced Key Performance Management Strategist to join our...