IT Service Management Expert

2 days ago


Udaipur, Rajasthan, India beBeeITOM Full time ₹ 72,57,600 - ₹ 87,12,800
Job Title: ITOM Specialist

At a global firm, we guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges.

We are seeking a seasoned ServiceNow ITOM Developer with deep expertise in implementing and optimizing the ITOM suite, including CSDM, CMDB, and Discovery modules. The ideal candidate will bring strategic insight, technical proficiency, and a consultative mindset to drive digital transformation initiatives across enterprise environments.

The successful candidate will lead end-to-end implementation of ServiceNow ITOM modules (Discovery, CMDB, CSDM), design and maintain robust CMDB architecture aligned with CSDM standards, configure and optimize Discovery probes and patterns for accurate infrastructure mapping, collaborate with cross-functional teams to integrate ITOM with other ServiceNow modules (ITSM, ITAM, etc.), conduct gap analysis, data normalization, and reconciliation strategies for CMDB health.




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