Leading Service Management Expert

1 day ago


Udaipur, Rajasthan, India beBeeServiceManagement Full time ₹ 15,00,000 - ₹ 25,00,000
Service Management Engineer Position

We are seeking a skilled Service Management Engineer to join our team in Riyadh, Saudi. The ideal candidate will have a strong background in service management and experience with ITIL processes.

  • Provide level 2/level 3 support for service management in a critical banking environment.
  • Ensure compliance with regulatory requirements, including PCI DSS and local banking regulations.
  • Troubleshoot incidents, manage approved changes, and participate in disaster recovery/business continuity planning exercises.

The successful candidate will have at least three years of experience in a similar role and excellent communication skills.

This is an opportunity to utilize your technical expertise and passion for service management to drive business success.

Key Responsibilities:
  • Deliver high-quality service management services to internal customers.
  • Collaborate with cross-functional teams to resolve complex issues.
  • Develop and implement process improvements to enhance service quality and efficiency.
Requirements:
  • Minimum of three years' experience in service management.
  • Strong knowledge of ITIL processes and service management principles.
  • Excellent communication and problem-solving skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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