
Career Coach and Customer Service Representative
16 hours ago
About the Role
We are seeking a skilled Career Coach and Customer Service Representative to join our team. This is an excellent opportunity for individuals who are passionate about helping others achieve their goals.
Job Responsibilities
- Provide career guidance and support to students, including counseling and coaching sessions
- Handle customer inquiries and complaints in a professional and courteous manner
- Maintain accurate records of student interactions and follow-ups
- Support enrollment processes and documentations
- Assist with administrative tasks such as filing, inventory, and meeting coordination
- Collaborate with faculty and management to ensure smooth operations
Requirements
Candidate should have a bachelor's degree, preferably in business administration or education, and 1-3 years of experience in front office counseling roles
- Excellent communication and interpersonal skills
- Proficient in MS Office, Word, Excel, and Google Workspace
- Fluent in English and Malayalam
- Organized, proactive, and presentable
Why Join Us
Be part of a dynamic and mission-driven team
Opportunity to interact with students and help shape their careers
Supportive work environment and training opportunities
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