Client Relationship Manager

7 hours ago


Manjeri, Kerala, India beBeeCustomerService Full time ₹ 1,80,000

About the Role:

We are seeking a Customer Service Representative to manage client relationships and deliver exceptional experiences.

Key Responsibilities:

  • Manage client appointments, schedule treatments, and coordinate with staff members
  • Respond promptly to client inquiries through various communication channels
  • Provide detailed information about services, protocols, and clinic procedures
  • Maintain accurate client records, ensuring confidentiality at all times
  • Assist in billing, payment collection, and providing receipts to clients
  • Handle client concerns, feedback, and complaints in a courteous and solution-oriented manner
  • Follow up with clients post-treatment to ensure satisfaction and encourage repeat visits

Requirements:

  • 1-2 years of experience in a customer-facing role

About Our Team:

We are dedicated to delivering outstanding customer service and exceeding expectations. Our team is passionate about providing personalized experiences and building strong relationships with our clients.


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