Cloud Support Specialist

3 days ago


Bengaluru, Karnataka, India myGwork Full time

At myGwork, we're seeking a highly skilled Cloud Support Specialist to join our team in India. As a key member of our AWS Support team, you'll be responsible for providing top-notch support to our global customers.

About the Role

We're looking for an expert in cloud computing who can help us deliver exceptional customer experiences. Your primary responsibility will be to assist customers in getting the most out of Amazon Web Services (AWS) products and services.

You'll work closely with our teams in India to reproduce and resolve complex customer issues, leveraging your extensive experience in customer support and technical troubleshooting. Your expertise in systems administration, networking, and scripting will be invaluable in helping us improve our services.

About You

To succeed in this role, you'll need:

  • Bachelor's degree or equivalent experience in a technical position
  • 2+ years of relevant experience in a technical position (Support or System Administration)
  • Demonstrated proficiency in Systems Administration in Linux/Unix (Ubuntu, CentOS, RedHat, Solaris, etc)
  • Good understanding of Networking concepts like TCP/IP, DHCP, IP Routing and Name Resolution
About the Team

We're a diverse and inclusive team at myGwork, passionate about cloud computing and customer success. We believe that world-class support is critical to customer satisfaction, and we're committed to delivering exceptional experiences.

Benefits

We offer a competitive salary of $120,000 per year, along with opportunities for career growth and development. Our team culture emphasizes work-life balance, flexibility, and continuous learning. If you're passionate about cloud computing and customer support, we encourage you to apply.



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