Human Resource Business Partner Lead

2 weeks ago

Amrāvati, Maharashtra, India beBeeBusinessPartner Full time ₹ 12,00,000 - ₹ 17,00,000
Job Title: Human Resource Business Partner Manager

We are seeking an experienced HR professional to lead our HR operations, manage all HR activities, and support business partners effectively.

About the Role:
  • The ideal candidate will be responsible for driving employee engagement initiatives, resolving employee queries and concerns efficiently, and ensuring strict compliance with labor laws and organizational policies.
  • They will also implement and enforce the Discipline Policy and Code of Conduct across the organization, maintain an attrition rate of 5% or below through effective engagement and retention strategies, and facilitate engagement action planning, record minutes, action points, and responses.
  • Additionally, they will ensure timely sign-offs of KRAs (Key Result Areas) from new employees and during role changes, coordinate and ensure the completion of half-year and annual performance appraisals, and monitor and ensure adherence to training plans and performance improvement initiatives.
  • The successful candidate will also conduct exit interviews and collect data to analyze employee turnover trends and propose corrective actions, focus on employee retention by identifying key factors influencing attrition, and work on branding and intelligence initiatives to boost employer brand presence.
Requirements:
  • A Bachelor's degree in Psychology, Industrial Relations, Human Resource Management, or any related field, with significant experience in HR roles within a BPO/Call Center environment.
  • Proficiency in MS Office (Excel, Word, PowerPoint), strong analytical and problem-solving skills with a solid understanding of labor laws, and experience in handling employee relations, engagement, and retention initiatives.
  • Strong verbal and written communication skills with the ability to handle multiple tasks simultaneously, ability to manage and resolve employee concerns effectively and efficiently, tracking and reporting outcomes.
  • Willingness to work onsite in Gurgaon and flexible to work in shifting or rotational schedules within 24/7 work hours.
Benefits:

As an HR Business Partner, you will have the opportunity to work in a dynamic environment, collaborate with cross-functional teams, and contribute to the development of the organization's human capital.

This is a challenging role that requires a high level of expertise in HR operations, employee engagement, and performance management. If you are a motivated and results-driven individual who is passionate about HR, we encourage you to apply.

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