Business Process Specialist
7 days ago
As a key member of our team, you will play a crucial role in capturing the details of the Bill of Lading in our system. Excellent communication skills in English are essential, along with good proficiency in email writing skills.
- Key Responsibilities:
- Follow company policies and procedures under the guidance of supervisors and managers. A minimum typing speed of 25 wpm with 90% accuracy is required. Basic computer knowledge is also necessary.
- Ability to self-learn on live jobs, with an eye for detail.
- Willingness to work in night shifts or odd shifts/weekends and under high stress and pressure.
- Chat Support Requirements:
- Good communication skills.
- Strong customer service skills.
- A minimum typing speed of 30 wpm.
- Flexibility with working orders (WO) and shifts.
- Experience in webchat is preferred.
- Multitasking and teamwork skills are essential.
- Knowledge of MS Office.
Benefits:
Our organization offers a dynamic and supportive work environment, with opportunities for growth and development.
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