YAAP - Manager - Client Solutions Specialist

2 weeks ago


Gurgaon, Haryana, India Yaap Digital Advertising Full time
About the Job:

We are seeking an experienced Client Manager to join our team at YAAP Digital Private Limited. As a Client Manager, you will be responsible for forging strong, lasting connections with our diverse clientele, becoming their trusted advisor and ally in their journey with us.


Key Responsibilities:

  • Develop and implement effective client engagement strategies to deliver exceptional results.
  • Dive deep into client requirements, uncovering insights and understanding nuances to tailor solutions that exceed expectations.
  • Ensure seamless communication that keeps clients informed, engaged, and delighted.
  • Embrace challenges with open arms, leveraging your creativity and resourcefulness to find innovative solutions to client concerns.
  • Coordinate seamlessly between internal teams and clients, ensuring projects are delivered on time, on budget, and with a sprinkle of wow factor.
  • Be the ears and voice of our clients, gathering feedback, analyzing trends, and driving continuous improvement in our services.

Requirements:

  • Bachelor's degree in business, Marketing Communication or related fields (Master's preferred)
  • Proven experience in client services or account management, preferably in a digital agency or similar environment for at least 35 years.
  • Excellent presentation skills.
  • Good knowledge of digital platforms.
  • Ability to work effectively both independently and as part of a team.


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