Client Support Relations Specialist
7 days ago
About the Role
We are seeking a skilled Client Support Relations Specialist to join our team at 5100 Kyndryl Solutions Private Limited. As a Client Support Relations Specialist, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities
- Provide technical support and guidance to clients via various communication channels.
- Collaborate with internal teams to resolve client issues and concerns.
- Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty.
- Analyze and troubleshoot technical issues to resolve client problems.
- Stay up-to-date with the latest technology and tools to provide effective support.
Requirements
- Certified JLPT N2-N3-or equivalent Japanese language speaking & writing resources along with proficiency in English.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
- Ability to adapt to changing priorities and deadlines.
About Us
At 5100 Kyndryl Solutions Private Limited, we are committed to delivering innovative IT solutions that meet the evolving needs of our clients. We offer a dynamic and supportive work environment that fosters growth and development.
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