Digital Solutions Manager
7 days ago
About the Role
At Yaap Digital Private Limited, we are seeking a highly skilled Digital Solutions Manager to join our team. In this role, you will be responsible for forging strong, lasting connections with our diverse clientele, becoming their trusted advisor and ally in their journey with us.
Key Responsibilities:
- Forge strong, lasting connections with our diverse clientele, becoming their trusted advisor and ally in their journey with us.
- Dive deep into client requirements, uncovering insights, and understanding nuances to tailor solutions that exceed expectations.
- Ensure seamless communication that keeps clients informed, engaged, and delighted.
- Embrace challenges with open arms, leveraging your creativity and resourcefulness to find innovative solutions to client concerns.
- Coordinate seamlessly between internal teams and clients, ensuring projects are delivered on time, on budget, and with a sprinkle of wowfactor.
- Be the ears and voice of our clients, gathering feedback, analyzing trends, and driving continuous improvement in our services.
Requirements:
- Bachelor's degree in business, Marketing Communication or related fields (Master's preferred)
- Proven experience in client services or account management, preferably in a digital agency or similar environment for at least 3 years.
- Excellent presentation skills.
- Good knowledge of digital platforms.
- Ability to work effectively both independently and as part of a team.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.
As an Equal Opportunity Employer, Yaap Digital Private Limited does not discriminate against applicants or employees because of age, race, color, religion, gender, sexual orientation, genetics, pregnancy-related status, veteran status, physical or mental disability.
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