Global Student Enrollment Specialist

6 days ago

Anand, Gujarat, India beBeeConversion Full time ₹ 8,00,000 - ₹ 10,00,000

Job Title: Conversion & Visa Officer

About the Role

We are seeking a highly skilled and motivated individual to join our team as a Conversion & Visa Officer. As a key member of our admissions team, you will play a pivotal role in supporting Regional Heads and their proxies across different territories in converting applications to paid students.

Key Responsibilities
  • Maintain a healthy pipeline by conducting regular checks to ensure applications are progressing within expected timelines and addressing any delays.
  • Ensure the application pipeline is accurate and up-to-date, with correct statuses, to avoid delays in application processing.
  • Support application progression by collaborating with BDMs to ensure every application moves smoothly through the process and reaches the visa stage.
  • Assist BD teams for release of offers, interview links, and delays from Admission/Visa teams or for any other application-related issues involving Admissions/Visa teams.
  • Close previous intake applications by following up with BD Teams for closure of past intake applications.
  • Provide CRM/refresher training to new joiners or agents if required.
  • Document collection & follow-ups:
  • Engage with agents/students for pending documents to facilitate conversion from COL to UCOL.
  • Engage with agents/students to ensure collection of visa documents as per the regional checklist.
  • Uploading documents – CO may upload the documents to help BDMs while they travel.
  • Regular calling to agents/students for documents follow-up on COL/Visa stage.
  • Assessment of documents at Visa stage:
  • Ensuring all documents are received as per the regional checklist.
  • Conducting a detailed assessment of documents at Visa stage for correctness as per the visa requirements of their territories.
  • Forwarding the documents to the Compliance team for final review and coordinating for release of Visa letter.
  • Deadline communication: Regular forwarding of deadlines to agents and BD Team to ensure timely submission of application and documents.
  • Updating Notes on CRM, post-conversation with agent/student with a summary.
  • Pipeline tracking & reporting: Monitoring pipeline progress for each brand and team member, generating reports, and sharing insights with RMs and Heads.
  • Communication: Ensuring all important updates or new communications are promptly shared with BDMs if not already communicated by DMs or Heads.
  • Maintaining a follow-up on refund cases raised by the BD teams.
  • Innovative approach: Predicting issues, resolving issues with a proactive approach.
Requirements

To be successful in this role, you should have the following qualifications:

  • An undergraduate/bachelor's degree or equivalent.
  • Experience in the Overseas Education industry.
  • Strong attention to detail.
  • Excel and data statistics tools such as pivot table or v-lookups.
  • Excellent communication skills, both written and spoken in English.
  • Ability to manage a diverse workload independently and as part of a team.
  • Enjoying following and improving processes.
  • A cool and calm temperament.
  • Ability to multitask and handle pressures.
Desirable Skills

The following skills would be advantageous:

  • Knowledge of CRM software such as Zoho or SalesForce.
  • Experience of working or studying abroad.

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