
Customer Relationship Manager
2 days ago
Are you a driven professional looking to excel in customer-facing roles? Do you have a passion for building strong relationships with clients and driving revenue growth through effective communication and negotiation skills?
Key Responsibilities:
- Client Collection and Retention
- Upselling and Cross-selling Opportunities
- Proficient Communication in English and Hindi
- B2C Client Handling and Interaction
- Timely Payment and Collections from Customers
- Excellent Written and Oral Communication Skills
- Negotiation and Conflict Resolution
Requirements:
- Proven Experience as CRM Sr. Executive, Customer Success or Collection Specialist
- Working Knowledge of MS Office and Databases
- Knowledge of Billing Procedures and Collection Techniques
What We Offer:
A dynamic work environment with opportunities for growth and development. If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.
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