Optimizing Workforce Performance

2 days ago

Mumbai, Maharashtra, India beBeeWorkforceManagement Full time ₹ 80,00,000 - ₹ 1,60,00,000

Workforce Management Specialist

Description:

We are seeking a seasoned Workforce Management Specialist to lead the successful implementation of our workforce management system. This individual will be responsible for planning, configuring, testing, training, and providing post-implementation support for our workforce management solution.

Key Responsibilities:

  • Lead end-to-end implementation of workforce management solutions including project planning, system configuration, testing, training, and post-implementation support.
  • Collaborate with stakeholders to gather requirements, identify process improvement opportunities, and develop effective solutions aligned with organizational goals.
  • Analyze existing workforce management processes and workflows to identify areas for optimization and automation.
  • Configure and customize workforce management modules and functionality based on business requirements ensuring accurate and efficient time and attendance tracking, scheduling, labor management, and reporting.
  • Collaborate with IT and other departments to ensure successful integration of workforce management systems with existing systems and applications.
  • Develop comprehensive documentation, user guides, and training materials to support the implementation and ongoing usage of workforce management systems.
  • Conduct training sessions and provide end-user support to ensure a smooth transition and maximize user adoption.
  • Perform system testing, troubleshooting, and issue resolution during the implementation phase and post-implementation support.
  • Stay updated with the latest industry trends and advancements in workforce management recommending enhancements and system optimizations.

Required Skills:

  • Proven experience in successfully leading end-to-end implementations of workforce management solutions or similar systems.
  • Strong understanding of workforce management processes including time and attendance, scheduling, labor management, and reporting.
  • Proficient in system configuration and customization of workforce management modules.
  • Excellent analytical skills with the ability to identify process improvement opportunities and develop effective solutions.
  • Exceptional communication and interpersonal skills to collaborate with cross-functional teams, stakeholders, and end-users.
  • Ability to provide training, user support, and documentation to ensure smooth adoption and ongoing system usage.
  • Detail-oriented with a focus on accuracy and problem-solving.
  • Self-motivated and able to work independently as well as part of a team.

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