
Senior Business Delivery Manager
2 weeks ago
Job Overview
We seek a highly experienced Project Manager to lead and manage complex implementation projects. This position demands an individual with a strong background in project management, team leadership, and client engagement.
The successful candidate will deliver project excellence, exceed client expectations, and motivate their team to perform at the highest level.
Key Responsibilities
- Take full ownership of assigned projects, ensuring successful execution from initiation to delivery.
- Act as the primary point of contact for customers, steering project discussions and managing expectations.
- Maintain a project tracker for each of the projects and proactively escalate for leadership intervention.
Team Management
- Lead, mentor, and manage a team of project managers, liaising with developers, QA, and other stakeholders involved for project delivery.
- Foster a collaborative and results-driven team environment, promoting accountability and professional growth.
- Monitor team performance and provide constructive feedback to ensure project milestones are met.
Stakeholder Engagement
- Conduct regular status meetings and act as the bridge between technical teams and business stakeholders.
- Maintain proactive communication with customers, addressing concerns and identifying areas for improvement.
Business Reviews and Reporting
- Develop and execute weekly and monthly business review plans with clients.
- Prepare and present project performance reports, highlighting successes, challenges, and actionable insights.
Risk Management and Problem Solving
- Identify project risks and implement mitigation strategies to ensure smooth delivery.
- Troubleshoot technical and operational issues, ensuring quick resolution to maintain project timelines.
Process Optimization
- Implement industry best practices to improve project management workflows.
- Innovate processes to enhance efficiency and effectiveness of project execution.
Project Execution
- Collaborate with cross-functional teams to drive project goals and objectives.
- Ensure seamless project delivery, meeting deadlines and quality standards.
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