Frontline Partner Team Lead

2 weeks ago

Palakkad, Kerala, India beBeeLeadership Full time ₹ 30,00,000 - ₹ 45,00,000
Job Title: Associate Relationship Manager

Job Description: As a key member of our team, your primary objective is to lead and oversee frontline partner teams. This involves exercising general responsibilities to facilitate efficient organization, aligning with contractual terms and conditions.

Main Responsibilities:

  1. Exercise general responsibilities to facilitate the efficient organization of the contract, aligning with contractual terms and conditions.
  2. Enhance the overall customer experience through effective management and service delivery.
  3. Reward outstanding performance by promoting a positive work culture and ensuring punctual delivery of high-quality service.
  4. Resolve issues and report incidents, accidents, and near misses promptly.
  5. Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees.
  6. Collaborate effectively within a team and demonstrate initiative when working independently.
  7. Engage with a diverse range of people using excellent communication skills.
  8. Manage vendor rotations and plan operations for assigned clients.
  9. Maintain a positive attitude under pressure, demonstrating resilience and adaptability.
  10. Display self-motivation and responsibly use personal initiative.

Required Skills and Qualifications:

  • A Graduate/Diploma in Hotel Management.
  • Knowledge of HSEQ standards and Basic Food Hygiene certification.
  • Proven leadership experience in dynamic environments.
  • A minimum of 3 years of industry experience.

Benefits:

We offer a dynamic and fast-paced work environment where you can develop expertise in food service, technology, and people management.

Others:

Able to work a 6-day week and willing to travel within city limits as needed. We find ourselves in a unique position to turn ordinary corporate cafeterias into places of pure delight.

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