Senior Executive

1 week ago

Borivli, Maharashtra, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 7,00,000
Job Title: Senior Executive / Assistant ManagerJob Summary:

We are seeking a highly skilled and experienced Senior Executive/Assistant Manager to join our team in Coordination & Customer Service. As a key member of our organization, you will be responsible for coordinating with customers, managing shipments, and providing exceptional customer service.

Key Responsibilities:
  • Freight Forwarding Operations: You will work closely with our operations team to ensure seamless execution of shipments and provide guidance to customers on import procedures.
  • Customer Engagement: You will coordinate with customers for quote follow-ups and convert enquiries into business opportunities.
  • Sales Support: You will collaborate with our sales team to support business development efforts and enter and maintain enquiry data in the system.
  • Shipping Coordination: You will liaise with the operations team to ensure timely delivery of shipments and check customer invoices for accuracy.
  • Import Process Management: You will quickly grasp and operate internal systems for both air and sea import processes and provide basic guidance to customers when needed.
Requirements:
  • Education: Graduate or equivalent degree in any field.
  • Experience: 2+ years of experience in freight forwarding, logistics, or a related field.
  • Skills: Excellent communication and problem-solving skills, ability to work under pressure, and proficiency in MS Office.
Benefits:

This role offers a competitive salary range and opportunities for growth and development in a dynamic and challenging environment.

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