
ServiceNow ITSM Role
3 days ago
Job Title: IT Service Management Specialist
Job Summary:
The ideal candidate is a technical professional with expertise in software development and a passion for tackling complex data-centric problems.
Responsibilities include collaborating with business stakeholders to analyze and review detailed business and technical requirements, developing solutions using the ServiceNow platform –ITSM related modules, and working with internal/external stakeholders for development of user stories and configurations.
Key Skills:
* Analytical skills and ability to think outside the box
* Proficiency in ServiceNow ITSM modules, Portal, front-end, and custom app development
* Experience in configuring UI Actions/UI Policy/ ACL/Client Scripts, Business Rules, Inbound Actions. Macros etc.
* Strong understanding of REST, WSDL, JSON and ability to integrate with other third-party applications, data sources
Profile Description:
* At least 3-5 years of experience in ServiceNow ITSM, custom app development
* Deep understanding of ServiceNow CIS-ITSM, CSA, CAD certifications and NOW Platform Development
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