
Expert Travel Advisor
2 days ago
About Us
We're passionate about turning travel dreams into reality. Our team of experts is dedicated to creating unforgettable memories for our clients.
Whether it's a honeymoon trip, corporate journey, friends getaway, or family vacation, you'll be the expert who personalizes every moment to make it special.
Our goal is to deliver exceptional customer experiences and drive business growth through innovative solutions.
Main Responsibilities
Sales & Client Engagement
- You'll respond to inquiries with a consultative approach, understanding client preferences and suggesting curated travel solutions.
- Drive conversions through meaningful conversations and proactive follow-ups.
Itinerary Planning & Customization
- You'll design bespoke travel packages aligned with customer interests, timelines, and budgets.
- Stay updated on trending destinations, seasonal offerings, and exclusive experiences.
Booking & Vendor Coordination
- Handle end-to-end bookings including flights, accommodations, activities, and transfers.
- Liaise with vendors, airlines, and hotel partners to secure competitive rates and ensure smooth operations.
Customer Experience
- Provide pre-trip guidance, on-trip assistance, and post-trip support with care and attention to detail.
- Proactively resolve issues, ensuring a seamless travel experience that leads to happy, loyal customers.
Revenue Generation & Growth
- Achieve and consistently exceed sales goals through new client acquisition and repeat business.
- Cross-sell and upsell premium experiences that add value for customers and revenue for the company.
Team Collaboration
- You'll work closely with the product, marketing, and operations teams to build better processes, enhance offerings, and continuously improve customer delight.
What We're Looking For
Knowledge & Skills
- Familiarity with global and domestic travel destinations, packages, and pricing trends.
- Excellent communication, interpersonal, and persuasion skills.
- Strong negotiation skills and vendor relationship management.
Tech Savvy
- Comfortable with travel booking platforms and CRM tools.
- Ability to quickly learn and adapt to new systems.
Language Proficiency
- Fluent in English. Additional regional or international languages are a plus.
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