Quick Commerce Director

7 days ago

Bengaluru, Karnataka, India beBeeEcommerce Full time ₹ 90,00,000 - ₹ 1,20,00,000

Job Overview:

You will be responsible for leading our instant fulfillment and last-mile delivery operations. This involves designing, executing, and optimizing processes to deliver fast, reliable, and delightful customer experiences.

This role requires deep expertise in quick commerce, last-mile logistics, and high-growth direct-to-consumer environments.

  • Develop and manage quick commerce fulfillment operations to ensure speed, accuracy, and cost efficiency.
  • Create and optimize standard operating procedures (SOPs) for order picking, packing, dispatch, and delivery tracking.
  • Negotiate partnerships with third-party logistics providers, last-mile delivery players, and dark store operators.
  • Manage inventory planning, demand forecasting, and replenishment to minimize stockouts.
  • Collaborate with technology and product teams to integrate delivery platforms, tracking systems, and customer communication tools.
  • Analyze operational key performance indicators (KPIs) and implement process improvements.
  • Build, train, and lead teams for warehouse/dark store operations and last-mile execution.
  • Stay ahead of quick commerce trends, tools, and consumer expectations to drive competitive advantage.

Requirements:

  • 4+ years of experience in quick commerce, last-mile logistics, or direct-to-consumer fulfillment.
  • Proven track record of managing high-volume, fast-turnaround operations.
  • Strong understanding of dark store operations, inventory management, and delivery networks.
  • Experience working with third-party logistics providers, logistics vendors, and technology integrations.
  • Analytical mindset with ability to interpret data and optimize processes.
  • Strong leadership skills with experience managing teams across operations.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Knowledge of industry best practices in quick commerce and on-demand delivery.

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