International Voice Process Team Member

3 days ago


Chennai, Tamil Nadu, India Covenant Consultants Full time

**Job Title:** International Voice Process Team Member

We are seeking a highly motivated and enthusiastic individual to join our team as an International Voice Process Team Member. This is an excellent opportunity for freshers looking to kick-start their careers in the BPO sector.

**About the Role:

  • This position involves handling inbound and outbound calls from international customers, addressing inquiries, and providing solutions through effective communication and problem-solving skills.
  • You will be the first point of contact for our international customers, ensuring exceptional support and service over the phone.

**Key Responsibilities:

  • Maintain accurate records of customer interactions in the system.
  • Collaborate with team members and other departments to resolve customer problems efficiently.
  • Stay updated on the company's products and services to provide accurate information to customers.
  • Meet or exceed performance metrics such as call handling time, customer satisfaction scores, and quality assurance standards.

**Requirements:

  • Education: Bachelor's degree (any stream) or equivalent.
  • Language Proficiency: Excellent verbal and written communication skills in English. Knowledge of additional languages is a plus.
  • Technical Skills: Basic computer skills and familiarity with CRM systems are preferred.

**Benefits:

  • Competitive salary: ₹15,000 - ₹20,000 per month.
  • Comprehensive training program for skill development.
  • Opportunities for career growth and advancement.
  • Health and wellness programs.
  • Friendly and dynamic work environment.

The ideal candidate should have strong interpersonal skills, a positive attitude, and the ability to work in a fast-paced environment. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply.



  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Job Title: International Non Voice Team MemberAbout the Role:We are seeking a talented and enthusiastic individual to join our International Non Voice team in Chennai. As a key member of our team, you will be responsible for handling customer inquiries and providing exceptional service experience.Key Responsibilities:Handle customer queries and requests for...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    We are currently seeking a highly skilled Banking domain expert to join our team as a Non Voice Process Team Member.Key Responsibilities:• Excellent communication skills in English for effective customer interaction• Minimum 1 year of experience in the Banking domain with a strong understanding of financial conceptsBenefits:• Upto 4lpa salary...


  • Chennai, Tamil Nadu, India FLY Consulting Services Full time

    At FLY Consulting Services, we are hiring a skilled International Voice Process Associate to join our dynamic team. As an International Voice Process Associate, you will be responsible for handling customer inquiries and providing solutions to their problems.Key Responsibilities:Handle inbound and outbound calls from international customersProvide customer...


  • Chennai, Tamil Nadu, India HCLTech Full time

    Job Title:International Voice and Semi Voice Process SpecialistJob Summary:We are seeking a highly skilled International Voice and Semi Voice Process Specialist to join our team at HCLTech. As a key member of our operations team, you will be responsible for managing customer accounts, identifying outstanding debts, and taking timely action to encourage...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Job Title: International Voice Process SpecialistJob Description:We are seeking a highly skilled International Voice Process Specialist to join our team at CapTalent HR. As an International Voice Process Specialist, you will be responsible for providing exceptional customer service and support to our clients through various voice-based channels.Key...


  • Chennai, Tamil Nadu, India FLY Consulting Services Full time

    Company OverviewFLY CONSULTING SERVICES is a prominent placement company operating in various regions. We provide tailored staffing and placement solutions for companies of all sizes in diverse industries. Our objective is to connect our clients with the best prospects and facilitate applicants in finding their desired career path.Job OverviewWe are hiring...


  • Chennai, Tamil Nadu, India STARWORTH GLOBAL SOLUTIONS Full time

    We are seeking a Voice Process Expert for our US Healthcare Domain team.About the Role:The ideal candidate will have excellent communication skills and be willing to work in a night shift environment.Responsibilities:Handle international voice process tasks with high accuracyProvide exceptional customer service to clients in the US Healthcare domainWork...


  • Chennai, Tamil Nadu, India FLY Consulting Services Full time

    We are seeking a Global Customer Service Process Team Member to join our team at FLY Consulting Services.The ideal candidate will have excellent English communication skills and be able to work effectively in a fast-paced international voice process environment.Key responsibilities include:Providing exceptional customer service to clients worldwideHandling...


  • Chennai, Tamil Nadu, India HCLTech Full time

    Job Title:Collection/ Billing/ Dispute management - International Voice & Semi Voice processJob Description:HCL Tech is seeking a highly skilled professional to join our team as a Collection/ Billing/ Dispute management - International Voice & Semi Voice process expert. As a key member of our operations team, you will be responsible for monitoring customer...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    We are seeking a skilled Team Leader to manage our Voice BPO operations. As a key member of our team, you will oversee day-to-day activities, drive performance, and ensure excellent client satisfaction.Key Responsibilities:Manage and lead a team of Voice Process associates.Develop and implement strategies to improve team performance and...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Job SummaryWe are seeking a highly skilled and experienced International Non Voice Process Specialist to join our team at CapTalent HR. The ideal candidate will have a strong background in customer service and experience working in a non-voice process environment.Key Responsibilities* Provide exceptional customer service to clients in a non-voice capacity*...


  • Chennai, Tamil Nadu, India Team Everest Full time

    We are seeking a talented Data Analyst to join our Data Process & Automation Team. As a key member of our team, you will have the opportunity to work with large datasets, perform data analysis, and contribute to process improvements and automation solutions.ResponsibilitiesData Management: Collect, clean, and organize large datasets to ensure accuracy and...


  • Chennai, Tamil Nadu, India Team Everest Full time

    Job SummaryWe are looking for an enthusiastic and motivated fresher to join our Data Process& Automation Team as a Data Analyst Team Member. In this role, you will have the opportunity to work with large datasets, perform data analysis, and contribute to process improvements and automation solutions.Key ResponsibilitiesData Management: Collect, clean, and...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Job Summary    We are seeking a skilled BPO Process Associate to join our team at CapTalent HR. As a key member, you will be responsible for providing exceptional customer service via voice support.ResponsibilitiesRespond to customer inquiries and resolve issues through voice communicationCollaborate with internal teams to ensure seamless customer...


  • Chennai, Tamil Nadu, India Team Everest Full time

    We are seeking a highly motivated and enthusiastic individual to join our Technology Team as a Junior Software Developer. As a key member of our team, you will have the opportunity to work on developing and customizing applications to support our organization's needs using various tools and technologies.Key ResponsibilitiesApplication Development: Learn and...


  • Chennai, Tamil Nadu, India Team Everest Full time

    We are seeking a highly motivated and enthusiastic individual to join our Technology Team as a Junior Software Developer. As a key member of our team, you will have the opportunity to work on developing and customizing applications to support our organization's needs using various tools and technologies.Key ResponsibilitiesApplication Development: Learn and...


  • Chennai, Tamil Nadu, India HCLTech Full time

    Collection/AR Professional OpportunitySeeking an Experienced Collection/AR Professional to join our team in Chennai. As a key member of our International Voice & Semi Voice process, you will be responsible for monitoring customer accounts, identifying outstanding debts, and taking timely action to encourage timely payments.Responsibilities:Monitor customer...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    We are seeking a highly experienced Team Lead for our BPO Voice Process team. The ideal candidate will have a minimum of 1 year of experience in telesales/BPO voice team lead roles.Key responsibilities include:Leading a team of sales professionals in a voice process environmentEnsuring excellent customer service and experienceMaintaining a high level of...


  • Chennai, Tamil Nadu, India 2coms Full time

    Excellent Opportunity for Experienced Technical Support ProfessionalsWe are seeking a skilled Technical Support Voice team member to join our team at 2coms in Chennai. As a Global Customer Support Specialist, you will be responsible for providing top-notch customer service to our clients.Key Responsibilities:Take calls from global clients and initiate the...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Job Title: Kannada Voice ProcessWe are seeking a highly skilled and fluent Kannada speaker to join our team as a Voice Process Specialist. As a key member of our customer service team, you will be responsible for providing exceptional customer experience to our clients through various voice-based interactions.Key Responsibilities:Provide high-quality...