Head of Zone Retail Operations

2 weeks ago


Udaipur, Rajasthan, India Vodafone Idea Limited Full time
Job Overview

Vodafone Idea Limited seeks a seasoned professional to lead the retail operations in our Rajasthan zone.

Key Responsibilities

The successful candidate will be responsible for driving sales and revenue growth across all products, ensuring excellent customer service, and maintaining stock availability at our VIMs. Key performance indicators include achieving sales targets, ensuring quality acquisition, monitoring stock levels, and delivering overall revenue targets through the VIMs channel.

Requirements
  • A minimum of 8 years of experience in customer handling and retention management is required.
  • Strong data and analytical skills, with a keen eye for detail and process improvement, are essential.
  • Prior telecom experience is mandatory.
Essential Qualifications
  • A graduate degree in any field.
  • Data analytics and process improvements expertise.
  • Excellent Excel and presentation skills.
Estimated Salary Range: ₹1,200,000 - ₹1,800,000 per annum

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