IT Infrastructure Director
3 weeks ago
Job Title: IT Infrastructure Director - SCO
About the Role:
We are seeking an experienced IT Infrastructure Director to join our team in the Subcontinent Operations region. As a key member of our leadership team, you will be responsible for owning and leading the technology infrastructure strategy for our Rail Business Unit.
Key Responsibilities:
- Partners with CIO & VP, IT to own & lead, strategize, plan and execute the technology infrastructure strategy for all our Rail Business Unit.
- Collaborates closely with Technology Delivery Leads to plan and implement various technology solutions.
- Monitors performance of information technology systems and networks to determine cost and productivity levels and implement improvements.
- Leads the 24X7 IT support helpdesk and pushes processes for high KPI compliance.
- Troubleshoots systems issues and interfaces with application providers, data centre teams, and systems vendors on support issues.
- Develops enterprise standards, technology architecture, and IT operations governance process.
- Leads proactive need analysis, demand forecasting, planning, sourcing, and timely deployment of all IT Assets.
- Has hands-on technical depth to oversee complex infrastructure implementation, system upgrades, and operational troubleshooting.
- Experience with comprehensive disaster recovery architecture and operations.
- Collaborates to create Data Centre policy and leads a team of around 30 IT executives.
Requirements:
- Engineering Degree with 15+ years of experience in information technology governance, information security, and risk management.
- At least 10+ years of leadership experience.
- Experience in managing various assets, platforms, servers, networks, storage, Cloud environment, security tools, and databases.
- Experience with vulnerability assessments, penetration testing, intrusion detection, and incident response.
- Experience in developing and implementing policies, procedures, and standards related to information security and risk management.
- Strong analytical, problem-solving, and decision-making skills.
- Strong leadership and team management skills.
- Excellent verbal and written communication skills.
Skills:
- Strong communication skills.
- Problem-solving skills.
- Stakeholder Management.
- Detail-oriented.
- Exceptional critical thinking and problem-solving skills.
- Strong collaborator.
- Results-oriented.
- Confidentiality.
- Flexibility to travel.
- Fluent English language skills.
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