
Hotel Reservation Specialist
2 days ago
We are seeking a highly skilled and organized Hotel Reservation Specialist to join our team. In this role, you will be responsible for handling phone calls and emails from customers who are interested in making reservations or have questions about their existing bookings.
Key Responsibilities:
- Provide customers with information about hotel accommodations, rates, and amenities.
- Process reservations, cancellations, and modifications using reservation software.
- Collect and process payments from guests.
- Communicate with other departments, such as housekeeping and maintenance, to ensure that guest requests are met.
Required Skills and Qualifications:
- Excellent communication and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of reservation software and systems.
- Basic math skills and ability to handle cash and credit transactions.
Benefits:
- Competitive salary.
- Cell phone reimbursement.
- Food provided.
- Health insurance.
Work Location:
- In-person.
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