Senior Process Executive

4 weeks ago


Bengaluru, Karnataka, India 2coms Full time
Job Title: Senior Process Executive - Agent Bank Invoice Receipts

Job Summary:
We are seeking a highly skilled Senior Process Executive to join our team at 2coms. As a Senior Process Executive - Agent Bank Invoice Receipts, you will be responsible for processing payments of Agent Bank Invoices, ensuring accurate and timely logging, validation, and approvals. You will also be responsible for timely payments, posting ledgers/journals, and collaborating with the Product control team to understand and allocate costs to the respective books.

Key Responsibilities:
  • Understand the process workflow and get trained on the functions within a specified timeframe.
  • Accurate and timely logging of invoices and ensure subsequent validation and approvals from the onshore team.
  • Responsible for timely payments (Direct debits/Manual Payments).
  • Depending on fee type, posting ledgers/journals.
  • Liaise with different reference data and static teams for setting up the missing sub-ledger details for accounts, to ensure minimal aged breaks.
  • Adhered to the escalation policy for the resolution of aged breaks.
  • Collaborating with the Product control team to understand and allocate the costs to the respective books and solve discrepancies.
  • Ensure all SLA/KPI as agreed with Client is met with 100% accuracy and timeliness.
  • Track all the updates and report daily to supervisor/manager and adhere to the checklist.
  • All reports to be prepared accurately and submitted on time as per timelines agreed with client.
  • Ensure all process related controls are followed without any exception.
  • Provide support for ad hoc requests from the business users and SME.
  • Emails are acknowledged within 24 hours and responded with resolution within 48 hours from the date of receipt.

Requirements:
Recuritment

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