Senior Process Manager

1 month ago


Bengaluru, Karnataka, India Equiniti Full time
Job Title: Principal Process Executive

Equiniti is seeking a highly skilled and experienced Principal Process Executive to join our team. As a key member of our Operations team, you will be responsible for ensuring the highest quality of service delivery to our customers.

Key Responsibilities:
  • Develop and implement quality checking processes to ensure data accuracy and compliance.
  • Collaborate with the QC & Workflow Manager to analyze quality data and identify areas for improvement.
  • Drive process improvements to increase efficiency and reduce operational losses.
  • Lead the development and implementation of training programs to enhance team performance.
  • Ensure adherence to Equiniti's quality policy and Integrated Management System.
  • Provide coaching and guidance to team members to achieve exceptional results.
  • Develop and maintain relationships with key stakeholders to ensure effective communication and collaboration.
Requirements:
  • 12 months experience as a Senior processing executive in a related field.
  • Proven track record of delivering quality results and driving process improvements.
  • Exceptional leadership and communication skills.
  • Ability to analyze complex data and identify areas for improvement.
  • Strong understanding of quality management systems and processes.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that any offer of employment is subject to satisfactory pre-employment screening checks.



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