Global Travel Solutions Expert
4 days ago
We are seeking a skilled Travel Specialist to join our team. As a customer-focused professional, you will be responsible for handling inquiries related to travel bookings, including flights and hotels.
The ideal candidate will have excellent communication skills in English, both verbal and written, and the ability to maintain a high standard of service quality.
In this role, you will also need to effectively communicate with customers, ensuring a positive and helpful interaction.
Key Responsibilities:- Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
- Maintain a high standard of service quality, adhering to Expedia's customer service guidelines.
- Communicate effectively with customers, ensuring a positive and helpful interaction.
- Minimum HSC or equivalent; a Bachelor's degree is a plus.
- Excellent communication skills in English, both verbal and written.
- Performance Incentives.
- 5 Days working 24*7 Rotational Shifts (Including Night Shifts).
- 2 Rotational Week Off.
- Pick-up and Drop facility available.
- Fully vaccinated.
We are looking for talented individuals who share our passion for delivering exceptional customer experiences. If you are a motivated and customer-focused professional, we encourage you to apply for this exciting opportunity.
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