Pest Management Operations Specialist

2 weeks ago


Navi Mumbai, Maharashtra, India Rentokil Initial Full time
About Rentokil PCI

Rentokil PCI is a leading pest control service provider in India, operating as a Rentokil Initial brand. The company was formed in 2017 through a joint venture between Pest Control India and Rentokil, with a goal to set new standards for customer service.

With operations across 300 locations in India, Rentokil PCI aims to provide top-notch pest control services to its customers. For more details on the company, please visit Rentokil PCI's website.

About the Role

This role is for an experienced professional who will be responsible for managing pest control operations in a designated area. The ideal candidate should have a strong background in pest management and excellent leadership skills.

Key Responsibilities:

  • Ensure the availability of qualified and trained technicians at all times.
  • Coach and train assigned technicians to improve service quality and customer retention.
  • Conduct daily stand-up meetings with technicians to discuss safety instructions and job assignments.
  • Monitor and optimize material consumption to ensure compliance with service SOPs and contractual requirements.
  • Track and analyze customer complaints to identify areas for improvement.
  • Ensure compliance with service SOPs, SHE golden rules, ATEX, and PINK NOTE.
Requirements

The ideal candidate should possess the following qualifications:

  • B. Sc. (Chemistry / Zoology / Agriculture) or equivalent.
  • Minimum 2 years of experience in pest management operations or a related field.
  • Excellent analytical and problem-solving skills.
  • Ability to communicate effectively and lead a team.


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