Field Operations Specialist

3 weeks ago


Mumbai, Maharashtra, India Rentokil Initial Full time
Job Description

Rentokil Initial is the leading pest control service provider in India. We are seeking a highly skilled and motivated Field Operations Executive to join our team.

Key Responsibilities:

  • Execute daily service operations with a team of assigned technicians within a given service area.
  • Ensure quality of service delivery by effective supervision of technicians on the job.
  • Plan and execute technician performance assessments and development programs.
  • Convey special instructions to technicians and ensure proper documentation of on-site activities.
  • Perform pest management audits of customer sites and resolve any non-conformities.
  • Handle customer complaints and resolve issues in a timely manner.
  • Maintain inventory levels and ensure proper scheduling of maintenance and repairs.
  • Promote highest grooming standards and encourage technicians to plan their leaves in advance.

Requirements:

  • Minimum B. Sc. (Chemistry / Zoology / Agriculture) degree.
  • Proficient in the use of computer applications, particularly Excel, Word, and PowerPoint.
  • Well-versed in internal company systems such as iCABS, STP, and SRA.


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