Center Operations Manager

2 weeks ago


Mumbai, Maharashtra, India N Human Resources & Management Systems Full time

Job Summary: We are seeking a highly skilled and experienced Center Operations Manager to join our team at N Human Resources & Management Systems. The successful candidate will be responsible for ensuring the delivery of high-quality premises service to our beneficiaries.

Key Responsibilities:

  • Ensure quality standards are maintained in all aspects of premises service delivery.
  • Address all minor repairs and maintenance work in a timely and efficient manner.
  • Ensure pest control is done as scheduled.
  • Maintain regular cleanliness and maintenance of the center.
  • Ensure all center requirements are met.
  • Train and supervise center coordinators.
  • Ensure daily updates are provided by center coordinators.

Additional Responsibilities:

  • Manage beneficiary management, including parents meetings, beneficiary feedback, and complaints redressal.
  • Coordinate with donors, including initial interaction, capacity assessment, and donor database maintenance.
  • Facilitate maximum unit sponsorship and MealMates at assigned centers.
  • Manage visitor management and event coordination, including walk-throughs, introductions, and scheduling.
  • Collect data and prepare case studies for each family.

Requirements:

  • Proven experience in center operations management.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.


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