Field Operations Manager

2 weeks ago


Mumbai, Maharashtra, India Rentokil Initial Full time

Pest Control Operations Executive

Rentokil Initial, a leading pest control service provider in India, seeks a skilled Field Operations Executive to join our team. The successful candidate will be responsible for delivering high-quality pest control services to our customers across India.

Key Responsibilities:

  • Execute daily service operations with a team of assigned technicians within a given service area.
  • Ensure quality of service delivery by effective supervision of technicians.
  • Plan and execute performance assessments of technicians to improve service quality.
  • Conduct pest management audits of customer sites and implement corrective actions.
  • Resolve customer complaints in a timely and efficient manner.
  • Monitor and report on service delivery metrics, including customer satisfaction and technician performance.
  • Collaborate with the sales team to ensure effective communication and execution of sales strategies.
  • Stay up-to-date with industry developments and best practices to maintain a competitive edge.

Requirements:

  • Bachelor's degree in Chemistry, Zoology, or Agriculture.
  • Proficient in computer applications, including Excel, Word, and PowerPoint.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.

What We Offer:

  • Attractive base salary.
  • Group mediclaim insurance policy.
  • Travel reimbursement.
  • Equal opportunities and a diverse work environment.

Rentokil Initial is committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees. If you are a motivated and skilled individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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