Client Servicing Operations Specialist

1 week ago

Nellore, Andhra Pradesh, India beBeeClientServicing Remote Work Freelance Full time ₹ 5,00,000 - ₹ 10,00,000
Job Title: Client Servicing Operations Specialist

We are seeking a skilled and experienced professional to join our Client Service Operations team as a Contractor.

This is an exciting opportunity for individuals who thrive in fast-paced environments and possess strong communication skills. The ideal candidate will be able to support Account Managers in managing ongoing projects, handle client queries, build strong relationships with clients, and provide tailored service options.

To succeed in this role, you will need to possess proficiency in both Japanese and English, as well as excellent problem-solving skills and the ability to work effectively in a remote environment.

The successful candidate will play a vital role in ensuring seamless execution and management of ongoing projects, providing exceptional customer service, and contributing to the growth and success of our organization.

  • Main Responsibilities:
  • Support Account Managers in managing ongoing projects.
  • Handle client queries in Japanese, translating and updating internal teams in English.
  • Build strong client relationships by understanding their needs and providing tailored service options.
  • Prepare service quotations and manage timely invoice submissions according to contracts.
  • Accurately understand and convey customer expectations to the team, mitigating risks and miscommunications.
  • Identify and implement improvements in services, processes, and systems.

About Us: We are a dynamic and innovative organization that values teamwork, collaboration, and continuous improvement. Our team members are passionate about delivering exceptional results and making a positive impact on our clients' lives.

What We Offer: As a member of our team, you can expect a competitive compensation package, opportunities for professional growth and development, and a supportive and inclusive work environment.

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