
Business Operations Specialist
1 week ago
Business Operations Specialists support a high volume of formal tender and proactive bid requests with limited complexity.
They work independently and collaboratively with internal teams to produce bid drafts and full submissions, utilising standard templates and content that articulate the value and benefits of solutions.
Business Operations Specialists review support requests, analyse tenders and develop bid responses that align with client requirements and specifications.
They utilise pre-written content and bid templates to quickly create responses, requiring fluency in the use of global content management platforms and adopting AI technology to support document creation.
Key Responsibilities:
- Coordinate with sales and other key stakeholders to develop bids in a fast-paced environment.
- Provide timely, professional and customer-centric responses using various tools.
- Prepare and compile response documents, ensuring accuracy, readability and completeness.
- Manage multiple, simultaneous deadlines and ensure timely submission of responses.
- Maintain a central repository of bid documents and related materials.
- Perform draft reviews and edit documents for formatting, clarity, compliance and alignment with solution.
- Coordinate meetings with sales lead and other stakeholders to understand requirements, align understanding and clarify timelines.
- Ensure bid documents adhere to brand, customer requirements, formatting and quality standards.
Key Skills and Qualifications:
- Bid coordination and management
- Customer service and communication
- Document preparation and editing
- Team collaboration and project management
- Awareness of AI technology and content management systems
Why Join Our Team:
- Opportunity to work on a variety of bid projects with different clients
- Collaborative team environment with opportunities for growth and development
- Chance to develop skills in bid coordination, customer service and document preparation
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