Telecommunications Support Specialist

4 days ago

Gurgaon Gurugram Sonipat Sonepat Hisar, India beBeeTroubleshooter Full time ₹ 1,04,000 - ₹ 1,30,878

Job Overview:

  • This role is responsible for handling customer inquiries and providing technical support for telecommunications services.
  • Troubleshooting complex issues related to CUCM and CUBE.
  • Collaborating with vendors to resolve technical problems

Key Responsibilities:

  • Providing timely and effective support to customers via phone, email or in-person.
  • Troubleshoots major telecommunications issues using strong analytical and problem-solving skills.

Requirements:

  • 3 to 5 years of experience in Cisco Voice technology.
  • Excellent troubleshooting skills with CUCM and CUBE.
  • Familiarity with layer 3 routing fundamentals.

Work Environment:

  • 24/7 Rotational shifts may be required.

We are looking for a highly motivated and detail-oriented individual to join our team as a Telecommunications Support Specialist. The ideal candidate will have excellent communication skills, strong analytical abilities, and the ability to work well under pressure.

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