Senior Customer Interaction Specialist

3 days ago


Anantapur, Andhra Pradesh, India beBeeCustomerService Full time ₹ 4,50,000 - ₹ 6,45,000

Customer Service Representative Role

We are looking for skilled and dedicated individuals to work as Customer Service Representatives. This role involves handling customer inquiries through chat, providing accurate information about products/services, and resolving customer concerns efficiently.

Main Responsibilities:

  • Manage customer inquiries through chat in a timely manner.
  • Provide accurate product/service information.
  • Resolve customer issues effectively while ensuring customer satisfaction.
  • Document all interactions according to company policies.
  • Follow standard procedures and guidelines while troubleshooting.
  • Collaborate with internal teams for issue resolution when needed.

Key Qualifications:

  • Education: Bachelor's degree in any field.
  • Communication Skills: Excellent written English communication is essential.
  • Ability to multitask and handle pressure in a fast-paced environment.
  • Prior BPO/chat support experience is an advantage.

About Our Organization

We are a global leader in customer experience management, offering opportunities for freshers and experienced candidates to join our team.

What We Offer:

  • Full-time employment with flexible working hours.
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.

  • Customer Interaction

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