Cloud Based Contact Center Solutions Specialist

We are seeking a highly skilled and experienced contact center specialist to lead the implementation, maintenance, and optimization of Genesys Engage solutions.Key Responsibilities:Design, configure, and manage Genesys Engage contact center platforms, including routing strategies, IVR applications, agent desktops, and reporting tools.Provide expert support...

As an IVR scripting professional, you will be responsible for designing and implementing effective contact center routing strategies that optimize agent utilization, minimize customer wait times, and meet service level agreements (SLAs).You will possess a comprehensive understanding of the Genesys PureEngage platform architecture, including its various...

Job Opportunity:We are seeking a skilled professional with expertise in the Genesys PureEngage platform to join our team.Key Responsibilities:Detailed Knowledge: The ideal candidate will possess a comprehensive understanding of the Genesys PureEngage platform architecture, including its various components and functionalities.Rules Authoring: They will have...

Greetings from TCS Job Title: Genesys cloud implementation expert Job location: Chennai Experience Range: 10yrs to 12yrs Minimum Qualification: 15 years of full-time education Job Description: Responsible for Cloud Contact Center solution design (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9) Layout approach for integrating Cloud Contact Center...

The individual in the IC role will be responsible for identifying, structuring, and managing strategic accounts and commercial deals with to drive business growth for CK.This role demands to work closely with leadership in order to develop initiatives, participate in events and sales strategies along with the partners & OEMs to meet defined performance,...

Cloud Engineering SpecialistWe are seeking a Cloud Engineering Specialist to lead the management of operational activities with a strong focus on continuous improvement and problem-solving.The successful candidate will play a pivotal role in enhancing operational systems by implementing and managing cloud solutions, ensuring client satisfaction through...

CAREDATA Infomatics a leading healthcare technology organization that offers solutions to enhance patient care and optimize clinical processes in laboratories and hospitals We provide a robust platform on cloud to digitally capture patient data securely The use of cutting-edge technology helps improve patient treatment outcomes and enables better analytic...

Job Title: Enterprise Security Solutions SpecialistThe role of an Enterprise Security Solutions Specialist is crucial in today's digital landscape, as it involves aligning with customers' needs to provide effective security solutions.About the Role:This position requires providing technical leadership and expertise to customers' security transformation...

The Role We are seeking a highly skilled and motivated Oracle Cloud VBCS Technical Consultant to join our expanding Managed Services team in India. This role is key to supporting and enhancing our offshore capability, working closely with our UK-based colleagues to deliver innovative, high-quality managed services for our clients. As a Technical Specialist...

Job PurposeWe are seeking a motivated and seasoned Senior Sales Specialist with a strong background in cloud computing and artificial intelligence solutions. This role involves identifying strategic business opportunities, managing large sales pipelines, closing high-value deals, and fostering long-term client relationships with enterprise customers. The...