Business Operations Manager

4 days ago

Bengaluru, Karnataka, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description

This role requires a professional with strong business acumen and operational management skills to drive the growth and success of our digital pharmacy operations.

  • To lead and manage daily operations, including strategy execution, process optimization, and performance monitoring.
  • To work closely with cross-functional teams to align goals and objectives, ensuring seamless collaboration and communication.
Key Responsibilities:

Operational Excellence:

  • To identify and resolve blockers in prescription upload, catalog sync, delivery, and order completion.
  • To ensure end-to-end operational readiness for digital pharmacy services.

Performance Reporting & Insights:

  • Maintain dashboards and business reports for GMV, retention, returns, and product availability.
  • Present actionable insights to senior leadership for course correction and scale-up.

Stakeholder Collaboration:

  • To work closely with product team to relay business feedback and prioritize platform improvements.
  • To coordinate launch and scale-up of bundled offerings (e.g., chronic care kits, wellness packs).
Requirements:

Education & Experience:

  • A graduate degree in Pharmacy, Healthcare, Business, or Technology; MBA is a plus.
  • 3–5 years of experience in eCommerce, healthcare, or pharmacy operations.
  • Familiarity with digital platforms and aggregator fulfillment models.

Skills & Competencies:

  • Strong coordination and project management skills.
  • Ability to work cross-functionally and align multiple teams.
  • Analytical, process-driven, and execution-focused.
  • Excellent communication and stakeholder engagement.

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