Grievance Resolution Specialist

21 hours ago


Gandhinagar, Gujarat, India beBeeGRIEVANCE Full time ₹ 9,00,000 - ₹ 12,00,000

We are seeking a highly skilled Grievance Resolution Specialist to join our team. This role is ideal for individuals who are passionate about fair workplace practices and conflict resolution.

About the Role:

The Grievance Resolution Specialist will be responsible for receiving, logging, and managing all formal grievances and complaints. They will conduct impartial investigations through interviews, data collection, and documentation, and mediate between parties to reach fair and timely resolutions.

This role requires strong conflict resolution and investigative skills, as well as the ability to stay objective and unbiased in sensitive situations. The ideal candidate will have a bachelor's degree in HR, Law, Psychology, Business Administration, or a related field, and 1-2 years of experience in grievance handling, employee relations, or a similar role.

Key Responsibilities:
  • Manage all formal grievances and complaints
  • Conduct impartial investigations
  • MEDIATE BETWEEN PARTIES TO REACH FAIR AND TIMELY RESOLUTIONS
  • Ensure compliance with internal policies and applicable labor laws
What We're Looking For:
  • Bachelor's degree in HR, Law, Psychology, Business Administration, or a related field
  • 1-2 years of experience in grievance handling, employee relations, or a similar role
  • Strong conflict resolution and investigative skills
Why Join Our Team:
  • Be part of an organization that values fair workplace practices and conflict resolution
  • Work closely with experienced professionals
  • Get exposure to real-world challenges in people management


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